Customer said you were amazing Chris, so professional and helpful, said we should be proud of our engineers doing such an amazing job!

Hi Tina,

Just following up to say a huge thankyou for the support both yourselves in the office and the team in the field have provided to us through the extended outage we have suffered. The professionalism, knowledge and communication the team have demonstrated has been of massive value and re-assured us all that we were in safe hands.

Once again thankyou.

We are very grateful to Haste for the excellent service we received when there was a power surge in Milton Fields.

Dear Sir/Madam

I wanted to let you know, what a great asset you have in Billy. Billy attended our home and was extremely polite and professional. Billy went the extra mile to ensure we had power in our home. If all your staff are like Billy, you are one lucky company!! I have never met a nicer, professional tradesman as Billy and probably never will.

Can I just say, your company really does deserve credit. You have all been so calm and helped every single one of us out. We can’t thank you enough. What you do for us to get us back to normal is so efficient and you all really deserve praise. The engineers that came yesterday, they were also really lovely and kept us at ease the whole time We thank you for what you have done, my wife is disabled and for us it was like the end of the world, but you just kept us calm the whole time. Thank you

Hi , your engineers attended our village last week after the storms had caused an outrage with the electricity supply.

They did a wonderful job and it was a pleasure to have them on our property ……… we would like to thank you for an excellent service .

We had a planned power cut and the company sent round a truck with tea, coffee, food!!! And charged my phone as I’d forgotten about this. Kate the lady who come to ask if we needed anything was so helpful and delightful. What a wonderful service. I can’t tell you how much I appreciated the coffee and having my phone charged. Brilliant service.

Dear Haste Team
I wish to place on record my sincere thanks to Sam, Kyle, Syd and Jason for arriving well on time in order to install new cables for the SSE job in Burrell Street. The team were so professional in carrying out the work and I appreciated the fact that they only carried out the necessary work with my knowledge and our collective agreement. This team of men were very efficient and they left my home very clean. I also appreciated the fact that they wore masks during their time here as I asked them to do so because they were in my B&B.
I therefore ask that you let this particular know of my appreciation. Thank you Haste.

Hello,

Just had the message passed through regards Billy and his recent visit to Withington In Herefordshire.

I would just like to back up the sentiments of our customer regarding Billy.

From the minute he jumped out of his vehicle nothing was too much trouble.

After his preliminary safety checks and paperwork etc Billy was straight into assisting our customers, his professionalism can’t be questioned.

I did have him completely out of any logical order visiting properties, but in an effort to assist our more vulnerable customers, he just cracked on and completed the task in front him efficiently.

After a very busy weekend for the staff from WPD, Billy set out to make this job as easy and trouble free for us as possible.

Please ensure Billy is thanked for his efforts, and he would be very much welcomed back to assist in the future.

Cheers Billy!!

Jim Green

Technician.

Overhead East Hereford.