About Us

We’re the best at what we do

Haste has been providing emergency response services to our clients for over 20 years – and we’re proud to be among the best in our industry. Customer care is paramount to our success, and at the heart of everything we do.

There’s something the owner and chairman of Haste Iain Christie says to every
new starter:

Haste is not an engineering company. It’s a customer service company.

This principle continues to guide every service that Haste provides, and is still very much our professional mindset of choice over 20 years on. However, we feel it’s our exceptional customer care ethic which truly sets us apart as a market leader.

Looking back, our success has been down to several factors, including our full in-house skill sets encompassing electricians, gas engineers and brown and white goods repair agents. Our award winning approach to Health and Safety is also a vital part of the story.

Our early incarnation as an appliance repair expert allowed us to offer a comprehensive network incident response service on behalf of distribution network operators (DNOs). 10 years after such humble beginnings, Haste had become the industry leader, providing a full in-house response to network incidents and voltage-related incidents – but we’ve never lost sight of what matters during the journey.